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Article - Coaching Supervision
By Edna Murdoch
CPD for Coaches and Coaching Teams

I am able to control only that which I am aware of. That which I am unaware of controls me. Awareness empowers me. Sir John Whitmore.

1. What is Coaching Supervision?
A specialist service for coaches. A place of absolute acceptance and support, where you can explore the heart of your coaching practice. It can be demanding out there! The central focus in Coaching Supervision is finding out what is really going on within the coach and the client, and how to clear the interface between them, so that coaching is efficient and effective. It also aims to support coaches through making psychological insight available where necessary - 'I don't know what's going on here!' cries the coach. Cognitive insight is important on its own, but Coaching Supervision shows coaches how to take this to another level and implement insight smoothly and wisely, integrating it into their tool kit and increasing their process skills. Coaches will learn subtler interventions and breakthrough to new levels of self awareness, through developing their best ally, the Internal Supervisor (see below). Coaching Supervision is working when a coach can comfortably begin a supervision session by saying: ' I made a real mess of that!' Coaching Supervisors are trained to be non-judgemental and to see beneath and beyond the current coaching conversation or the current difficulty. My own supervision, over many years has taught me that we can never see the whole picture ourselves and that when we can really relax with a trusted and competent Coaching Supervisor, we are in a great position to learn and develop to be the best professional that we can be; we have our very own champion when the going gets tough. Sometimes the going gets tough very suddenly and that's one of the ways in which Coaching Supervision can support coaches - by being available within 24 hours, to respond to the unexpected blips in coaching and/or client material which gives cause for concern. I have worked with many coaches who have been going along merrily when suddenly, the client 'falls down' in some way - hits a wall, experiences difficulty in their primary relationship, can't cope with the pace of coaching, or gets hit by a life experience which throws them. It happens - quite regularly! Some coaches feel perfectly comfortable with this, but many of us feel pushed to the limit of our professional comfort zone. What began as straightforward Business Coaching or Performance Coaching has turned into something else entirely! Coaching Supervision also looks at contracts, both that between the coach and coaching supervisor and that between coach and organisation, and coach and client. Creating clear contracts is an important piece in the supervision exploration.


2. Why now?
It is considered good practice - in our view essential- for a coach to work with a supervisor. Graham Lee & Liz Pick in 'People Management', 2004.


Be prepared for everything; coaching is maturing, moving out into areas beyond just setting goals and developing strategies. Many coaches are now working more deeply and even explicitly 'coaching to the soul'. This requires a wide range of competencies and a high level of Personal Development and Coaching Presence. Coaches are using a Coaching Supervisor to hone and refine skills and to keep their practice sharp. Coaches are beginning to develop Masterful Presence through Coaching Supervision. Coaching itself is moving swiftly towards greater professionalism and accountability. Many trainings simply are not long enough, and/or do not focus enough on Personal Development and full understanding of a wide range of client issues. Coaches can be vulnerable after brief initial training and sometimes report that client issues and behaviour are testing their skills to the limit. The best coaches function confidently and with great competence in the crucial meeting place between coach and client - no matter what is emerging. Often referred to as Coaching Presence, this core coaching competence is hugely developed through Coaching Supervision: As Pat Williams recently pointed out in the ICF newsletter: "I think we need to have some concerned coaches who are also therapists available to help members. A team of these therapists/coaches could be available when a coach has a concern.'

3. What does a Coaching Supervision session look like?
Individuals: As in coaching, an initial email containing essential information is sent to the Coaching Supervisor. Then, the supervisory contract is established and through exploratory dialogue and using a range of Coaching Supervision Tools (see below), the client situation or coaching theme is gradually resolved. In the process, which is always collaborative and enlivening, new insights emerge and the coach gains from being in the supervisory process and from their own, and the supervisor's, reflections, information and feedback. There is often some follow-up - either email/phone or by sending relevant material for the coach. Coaches sometimes have a regular slot, call in when something unexpected emerges in coaching, or call in as, and when, they want Coaching Supervision.

Team Supervision. This is a marvellous way for a group of up to 5 coaches to maximise learning. Coaches gather - either in person or on the trusted bridge line! -and present client situations or coaching themes, and through process work and feedback from both supervisor and group members, matters are resolved and confidence is strengthened. The synergy of the group, as always, deepens exploration and learning. It's a great way to have Coaching Supervision. Coaching groups/teams usually have a regular fortnightly or monthly Coaching Supervision slot.

I believe that supervision of coaches is fundamental to any coaching business as it provides the essential support and development that enables coaches to sustain consistently high levels of service to their clients. Coaching Supervision has played an invaluable role in helping us to continue to develop and refresh the skills, approaches and confidence of our coaches, so they in turn provide inspirational, effective, leading edge coaching to help our clients fulfil their true potential.
Carole Gaskell, Director, The Full Potential Group.


3. What is The Internal Supervisor?
'Who you are is how you coach'. Edna Murdoch

One of the great things about having a Coaching Supervisor is that you begin to recognise and build your own Internal Supervisor. What is that?? Well, the best coaches are tuned to the entire range of their body/mind information while working with a client; they respond to what they 'pick up' from their intuition, their body and their intellect. And they know how to use this splendid range of information in an instant, so that interventions are genuinely laser-like and perfectly timed. That's what having a well developed Internal Supervisor gives you. And with it comes a major increase in Coaching Presence and powerful, impactful coaching. Coaching Supervision greatly accelerates the development of the Internal Supervisor through working directly with, and teaching skills in, Intuition. It also offers opportunities to learn, using tools such as the very practical Body/Feelings/Mind Exercise, in a playful and thoughtful way, so that coaches can quickly make huge strides in the Personal Awareness which gifts them a truer understanding of their clients.

You do not have to go on expensive courses to bring out the magic in your coaching! Get a well trained Coaching Supervisor, work out a contract with them that suits your development and 'become the best coach that you can be'.

Coaching Supervision Skills and Tools include:

Classic Supervision 7-eyed Model (Shohet and Hawkins).
Parallel Process (Searles),
Pendulum (Pellin Institute),
Karpman Drama Triangle (Transactional Analysis ),
Accessing Intuition (Various),
Image and Metaphor (I.G.Brown, D. Glouberman),
Body/ Mind/ Feelings (Centre for Transpersonal Psychotherapy),
Mindfulness/Coaching Presence (J. Welwood),
Advanced Listening Skills (7 levels of Listening- Pellin Institute),
Focussing (Gendlin),
Core Energy Management (W. Bloom).
Internal Supervisor (Patrick Casement)


For more details on these, see: The Coaching Supervision Academy

Edna Murdoch

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